Privacy policy

This policy describes how Roasia Distribution, publisher of the EAD Energy site, collects and processes the personal data of visitors and professionals who contact it.

1. Data controller

Roasia Distribution — 56 rue Nollet, 75017 Paris, France.
Contact: contact@ead-energie.com

2. Data collected

We only collect the data necessary for the following purposes:

• Quote request form: name, company, email, phone, message, products of interest.
• "Become a partner installer" form: identity, company registration, contact details, area of activity.
• Contact form: identity, email, message.
• Connection data (anonymised technical logs) for site security.

3. Purposes & legal basis

• Responding to quote requests and applications — performance of pre-contractual measures.
• Providing commercial and technical follow-up — legitimate interest.
• Complying with legal and accounting obligations — legal obligation.

4. Recipients

The data is intended for the internal teams of Roasia Distribution and, where applicable, for technical providers (hosting, email delivery) acting as processors within the meaning of the GDPR. No data is sold or transferred to third parties.

5. Retention periods

• Quote requests and contact: 3 years from the last exchange.
• Accepted partner applications: duration of the relationship + 5 years.
• Technical logs: 12 months maximum.

6. Security

Roasia Distribution implements appropriate technical and organisational measures to protect data against loss, alteration or unauthorised access (encryption of exchanges, restricted access, backups).

7. Your rights

In accordance with the GDPR and the French "Informatique et Libertés" law, you have the right to access, rectify, erase, restrict, object to and port your data. You can exercise these rights by writing to contact@ead-energie.com. You may also lodge a complaint with the French data protection authority CNIL (www.cnil.fr).

8. Cookies

The site only uses technical cookies strictly necessary for its operation (notably for the installer portal session). No advertising or third-party tracking cookies are placed.